Prime Scientific - Technical Support

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At Your Service Anytime. Anywhere



At Prime Scientific, we understand the importance of keeping your analytical and laboratory systems running at peak performance. Whether you're facing a technical issue, need maintenance, or require expert advice—we’re here to help, wherever you are in the UAE, GCC, Middle East, or Africa.


Technical Support & Service Requests

Your critical lab equipment may require:

  1. Preventive or corrective maintenance
  2. Component repairs or replacements
  3. System upgrades or performance optimization
  4. Access to technical manuals, expert consultation, or method recommendations

Whatever your need, our skilled service team will assess the situation and provide the best solution—from supplying specialized modules to refurbishing existing components.


Need Assistance? Reach Out Below

Fill out the service request form, and one of our qualified representatives will get in touch shortly to assist you with:

  1. Troubleshooting & on-call support
  2. Spare part availability
  3. Maintenance scheduling
  4. Technical documentation and resources

We're committed to keeping your lab up and running—reliably and efficiently.



Bahrain, Oman, Saudi Arabia, Qatar, Kuwait, Yemen

Sudan, South Sudan, Chad, Eretria, Djibouti, Ethiopia

Somalia, Somaliland, Niger, Guinea, Benin, Ivory Coast, Central African Republic

Tanzania, Democratic Republic of Congo, Rwanda, Burundi

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Thank you for contacting us. We have received your support request and our service department will respond to you shortly.

Have a nice day!