Training Programs
Development and success is tied to knowledge and training, that is why we sought to transform the organizational culture into a knowledge-based and learning culture. Moving forward, the company shall commit to providing continuous learning program for its employees in several fields such as: office administration and management knowledge, sales and marketing, customer service, and technical knowledge. Our team members will benefit from this continuous learning experience and new-comers will attain the required knowledge to excel in their jobs.
Business Knowledge and Office Skills Training Programs
Administration and Office Management Skills
About the Course
Executive secretaries are among those who provide administrative support to the various levels of business and organizational management. Individuals who possess strong communication, mathematics and business skills are in demand for this type of employment. This course is aimed at secretaries and office personnel in order to develop neccessary soft skills to improve effectiveness and professionalism
Financial Accounting Fundamentals
About this Course
This course will teach you the tools you'll need to understand the fundamentals of financial accounting. Concise videos, the financial records of a small business, and "your turn" activities guide you through the three most commonly used financial statements: the Balance Sheet, the Income Statement, and the Statement of Cash Flows. Beyond recording transactions, you'll learn how to prepare these financial statements, and read and analyze them to draw basic conclusions about a company's financial health. By the end of this course, you will be able to: - Use journal entries to record transactions - Prepare and use t-accounts to summarize transactions recorded during an accounting period - Describe the three most commonly used financial statements and how they fit together - Prepare these financial statements based on transactions recorded during an accounting period - Draw basic conclusions about a company's financial health.
Sales Training: Techniques for a Human-Centric Sales Process
About this Course
This course will teach you an inbound approach to sales that focuses on being helpful, not salesy. By the end of this course, you'll be able to prospect for new business, qualify for high-quality prospects, book meetings with decision makers, handle buyer's objections, and negotiate and close a deal. By following this process, you'll be able to jumpstart your career in sales with tactical tips and advice to run an effective sales playbook.
Understanding Customer Service
About this course
Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a strong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company.
Digital Media and Marketing Principles
About this Course
The digital revolution has led to a titanic shift in the landscape of the marketing communication, while also creating new opportunities for businesses to reach and engage consumers through smart, social, and mobile media technologies. In this course, you will learn about the impacts of digital technologies on marketing communication strategies and practices. By understanding the underlying processes of marketing communication and the core features of new media technologies, you can strategically select the appropriate channels to deliver the right marketing message to the right audience at the right moment.
Become an Effective Engineering Leader
About this course
This Specialization is designed for professional engineers who are interested in advancing into leadership and management roles. You’ll develop awareness of your own strengths and weaknesses as a leader, and you’ll learn to leverage your strengths and control for your weaknesses when you’re placed in charge of a team or project. You’ll also learn to manage relationships with your team members and colleagues through proven coaching, mentoring, and conflict resolution techniques, and you’ll master goal-setting and planning methods designed to set you and your team up for success. Finally, you’ll learn how to set up a creative environment for your team, and how to motivate each team member to reach his or her potential.
Technical Skills Training Programs
eLearning: Anton Paar Basics
About this Course
Anton Paar’s series of eLearning courses, initially conceived for training preparation and now met with great enthusiasm around the world, is geared to highest didactic and scientific standards. The presented stories, facts, theories and images leave a lasting impression and enhance scientific learning processes.
Basic Analytical Chemistry
About this Course
Analytical chemistry takes a prominent position among all fields of experimental sciences, ranging from fundamental studies of Nature to industrial or clinical applications. Analytical chemistry covers the fundamentals of experimental and analytical methods and the role of chemistry around us.
This course introduces the principles of analytical chemistry and provides how these principles are applied in chemistry and related disciplines - especially in life sciences, environmental sciences and geochemistry.
This course, regardless of your background, will teach you fundamental analytical concepts and their practical applications.
By the end of the course, you will deeply understand analytical methodologies in a systematic manner. Finally, this course will help you develop critical, independent reasoning that you can apply to new problems in chemistry and its related fields.
This course is for anyone interested in analytical sciences.
Basic Microbiology eLearning Curriculum
About this Course
The Basic Microbiology eLearning Curriculum provides online training for public health laboratory professionals in the area of basic microbiology laboratory skills and procedures necessary to identify microorganisms from clinical specimens. Each course is comprised of interactive, concise content allowing for completion during open periods throughout the day. Job aids and laboratory exercises are included so participants may work with a supervisor/mentor to comprehend and perform proper microbiology techniques. The basic microbiology curriculum includes five eLearning courses.
Basic Molecular Biology eLearning Curriculum
About this course
The Basic Molecular Biology eLearning Curriculum provides online training for public health and clinical laboratory professionals by introducing the scientific background for molecular diagnosis, the principles of molecular biology laboratory practice, and common methods. Each course consists of interactive, concise content allowing for completion during open periods throughout the day. The basic Molecular Biology curriculum includes four eLearning courses: Basic Science, Laboratory Practice, Nucleic Acid Extraction, and PCR and Real-Time PCR.
Service Engineer Basic Program
About this Course
This course is a comprehensive program for service engineers and technicians. It covers the basics of electronics and the the tips and techniquea of electronics repair divided into three parts. (1) Basic Electronics (2) Repair of electronics (3) Basics of customer service
Basic of Laboratory Design + AutoCAD
About this Course
This course is essential for personnel responsible for design of laboratory furniture and drawing. It provides the basic knowledge for drawing and detailing of plans and 2D drawings using the AutoCAD software, as well as basic concepts of lab design and safety requirements, the importan priorities for designing a science laboratory.